Technical hotline and advisory service – always at your service

Our experts on the KUKA hotline are ready to help you around the clock. When it comes to service management, service products and tailor-made customer solutions, we are your point of contact.

24/7 technical hotline

Do you need assistance quickly? Give us a call! Our 24/7 hotline provides systematic troubleshooting with direct support by telephone. Our specialists will address your issue at any time of the day or night in a competent and purposeful manner.

24/7 technical hotline number (KUKA Deutschland GmbH, Augsburg): +49 821 797-1926

Your service request via my.KUKA customer portal

Create your case online at our customer portal my.KUKA and track the status at any time. You also have access to the digital knowledge database KUKA Xpert, where you can independently find solutions or upload files for quick support. You can also send your request via the contact form without logging in.

Create your case online

Send request via contact form

Reliable support for maximum system availability

Remote Sevice

Fast online support for fault diagnosis, troubleshooting and maintenance

Service on site

Available around the globe and around the clock: KUKA service network

Service and maintenance contracts

Customized service concepts to increase the productivity of your robot

Service and maintenance agreements for KUKA robots

All support services for KUKA robots and machines in the my.KUKA customer portal

Request directly now!

Perfect customer service

With our life cycle services available worldwide, we will support you in the long term and offer you comprehensive support for your processes and company as a whole. For more information on this topic, you can download our brochure.