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On-site system service: available worldwide and at any time

Welcome to KUKA’s system service. Take advantage of our comprehensive range of services in the field of systems engineering: from commissioning and repairs to maintenance, servicing and system expansion.


Services provided by KUKA Plant Services

We are the company with many years of experience for competent solutions in the service sector for industrial systems. With KUKA as a partner, your supplied technical system will be reliably serviced "for life".
We offer our customers the necessary competence and know-how around the clock, at any time of the day or night, in over 30 countries. Our experts are available 24/7 by phone and the service levels can be individually adapted to their needs. That is why we are the competent partner who guarantees high quality standards to our customers.
We pay special attention to our customer service. Specially tailored inspection and maintenance contracts guarantee high availability of your plant through prevention.
From process optimization to modifications and extensions of your plants, as well as equipment and services, up to our comprehensive spare parts service, we take care of you directly at the plant on site. Nowadays, the market often develops anew through regular innovations. With the help of our employees, the future success of your plant can be ensured through extensions and conversions.
And if something should still go wrong, our hotline with competent contact persons offers "first aid" and the use of our KUKA RemoteService enables the problem to be analyzed and rectified quickly.

Advantages of our system services


Optimized and reliable system productivity

Through the analysis and optimization of production systems, the reduction of bottleneck process steps and the regular testing of safety equipment.

Avoidance of unscheduled system downtime

With the aid of preventive maintenance measures during non-production time by experienced KUKA personnel and the use of KUKA spare parts, unscheduled system downtime can be avoided.

Concentration on core business

The goal is an optimal and plannable workload of in-house maintenance personnel with increased flexibility.

Comprehensive documentation

Preventive maintenance services are documented in detail as a basic requirement for quality audits.

Make use of our comprehensive system service

From planning and commissioning to your own KUKA spare parts warehouse on site.

With the maximum availability of your cells, machines and systems in mind, we offer suitable packages for service and maintenance tailored to your requirements.

Benefit from our worldwide service – we will be happy to provide you with a customized concept.

Become a contract customer and benefit from the long-term advantages

Find out further information about our modular KUKA service agreements and be sure to obtain exactly the level of service support that you need. Get in touch and find out more about KUKA contractual services.

You require fast ad-hoc technical service support?

The KUKA specialists from our technical service hotline are your strong partner and will be happy to assist you.

Your direct contact to our system service:

T +49 821 797-3000 KSA_Service@kuka.com