KUKA spare parts: we’ve got a lot in store for you

Even the tiniest of parts can have a huge impact if they no longer work correctly. Take advantage of our fast and comprehensive 24-hour spare parts supply service and keep your downtimes to a minimum.

KUKA original parts for the best possible performance – available worldwide and close to hand

Our spare parts are tailor-made to function flawlessly in our robots, cells and systems and meet the highest quality requirements.

Our spare parts service is able to guarantee the international supply of spare parts and ensure the process reliability of your systems. Within Europe, the parts you require will be delivered to you within 24 hours on weekdays. Every KUKA service center stocks a comprehensive range of original spare parts for KUKA Robotics, Systems and Industries (Reis) products.
This means that your spare parts are already on site while our competitors are still ordering.

On request, KUKA can provide exchange deliveries driven by state-of-the-art logistics to ensure the fastest possible exchange. This prevents costly downtimes. Another plus point: KUKA guarantees the availability of standard spare parts for at least ten years.

Performance features at a glance

24-hour service
Exchange & repair service
State-of-the-art logistics
Repair or overhaul of parts sent to us

You will always receive your original KUKA spare parts quickly and reliably.

If, in the event of a repair or malfunction, or when stocking up on spare parts, you are not sure which parts you require, give us a call. Our experts will help you in a quick and purposeful manner.

Hotline numbers in Germany

KUKA Deutschland GmbH, Augsburg: +49 821 7971926

Exchange Spare Parts

Replacing the defective component with a genuine KUKA Refurbished Exchange Part, makes a more cost efficient repair possible. Most exchange parts have a fixed price, under the precondition that a defective and repairable part is returned.
KUKA refurbished Exchange Parts come with a 6 months parts warranty.
Depending on the urgency of your situation, you can either choose to get an exchange part immediately or to wait for a quotation first.

Replacement Procedure

In case of replacement part is NOT needed URGENTLY	In case of replacement part is needed URGENTLY
Step 1: Contact our service department and ask for a quotation for the repair and for a valid RMA-number to accompany the shipment of the defective part	Step 1: Contact our service department and ask for the availability of the replacement part
Step 2: Ship the defective part together with a completed RMA-form	Step 2: Send us your purchase order number for the immediate delivery of a replacement part
Step 3: you will receive a quotation for the repair within 5 weeks after the reception of the defective part	Step 3: If available, a replacement part will be delivered immediately
Step 4: You decide freely whether the repair has to be executed and send to us your purchase order number. If you choose not to repair the part, a fee for diagnosis will be charged	Step 4: Ask for a RMA-number to send back the defective part
	Step 5: Return the defective part within 5 working days together with a completed RMA form
	Step 6: You will receive an invoice for the replacement part